An E-Marketing Update
It’s hard to believe that virtually no one understood the concept of e-marketing just 15 years ago. In…
News June 10Latest in: Event News
ASP vs. In-House Servers: Which DMS Model is Best?
The time has come. Your dealership’s DMS contract with a large, expensive legacy provider is ending. Your search…
News June 10Can your CRM be your ILM?
I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference in Orlando,…
News June 10Five Must Do’s to Reel Customers In
As the tools needed to compete for Internet sales proliferate, it’s become more difficult for dealers to assess…
News June 10Take Video Off the ‘To Do’ List
For many dealers the message is becoming clear that it’s time to get video off the “to do”…
News April 10Selling Cars in the Post-Control World
The battle is over. The customer now controls the car-buying process, and it is up to the dealer…
News April 10Driving Better Closing Results: Experts share their closing secrets
The close is the ultimate measurement of the effectiveness of a sales process. Retailers around the world go…
News April 1Five Tips for Prepping Staff for System Change
Probably the best thing that happened to me as a controller was change. I worked for one dealer…
News April 1
Joshua Fichter, Director of Operations, Sam Pack’s Five Star Ford
Number one for two years among Ford dealerships in Internet sales, Sam Pack’s Five Star Ford in North…
News April 1It’s a Performance – Make Sure Everyone Knows Their Roles
For dealers, your store often tells the story of your life. This is especially true for those second-…
News April 1
