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Top Dealerships Excel at Used-Car Sales
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Mobile is More Than Marketing
Recently I had the honor of speaking at Digital Dealer 18 in Tampa, Florida to a packed room…
Dealer News May 26Chip Cards and New Liabilities: Coming to Your Dealership in October
When it comes to credit card processing, the U.S. can still be a little old-fashioned. The U.S. is…
Sales and Finance May 26DMS Systems and Invoicing
You may not be able to decipher a doctor’s prescription, but the bill is always computerized. Why? They…
Dealer News May 26Federal Warranty Laws On FTC’s Radar
Over the years I have noticed more and more dealerships offering in-house warranties on used vehicles, backed by…
Sales and Finance May 26
How the Best Dealerships Crawl To the Top
The showroom floor is swamped. Your website needs an update. A sales mailer just went live. Vendors are…
Sales and Finance May 26Manufacturers Go on the Offensive in Unprecedented Ways
The major automobile manufacturers are active at levels not seen since the days of linemake discontinuances and dealership…
Leadership May 26Review of Digital Dealer 18
I recently attended the Digital Dealer 18 convention in Tampa. Digital Dealer continues to evolve and gain significance…
Dealer News May 26Calm & Controlled Communications Secrets To Strengthening Your Team
A few years ago I was scuba diving in Bimini with a couple of buddies when we discovered…
Leadership May 269 Commandments for Leading by Example
A quick way to lose credibility is with a leadership style that says “don’t do as I do,…
Leadership May 26
