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The 3 Essential Traits of High-Profit F&I Managers
F&I managers have a very complex role to play. From selling F&I products to negotiating with lenders, to…
Dealer News August 10The CRM of Tomorrow, Today
When I started in the car business 18 years ago, my CRM was a sharpie marker, and a…
Dealer News August 1014 Ways to Recruit Technicians: Finding a Needle in the Haystack
The government statistics forecasting automotive and truck technician current and future needs is impressive. But, tech school enrollment…
Dealer News August 10How to Spot Potential Leaders in Your Organization
How do you spot potential leaders in your organization? Is it the person that keeps asking for the…
Dealer News August 103 Common Used Vehicle Concerns and Their Cures
My recent conversations with dealers reveal three common concerns about their used vehicle performance. I thought I’d use…
Dealer News August 10Bridge the Gap Between Where You Are and Where You Want to Be
Last week I had a call from a young man whom I have come to respect due to…
Dealer News August 10Accountability: The Centerpiece of Success in Fixed Ops
The greatest challenge in the automotive industry today is finding leaders who will lead, managers who will manage,…
Dealer News August 10Disciplined Innovation
“If you have always done it that way, it is probably wrong.” – Charles Kettering “Innovator,” “disruptor,” “game…
Dealer News August 108 Tactics to Help You Stand Out on Social Media
There is a war for attention right now on social media. The only way for a dealer to stand…
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