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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Digital Dealer

Insights

BMW of Annapolis Dealership News Group 1 Automotive press release

BMW of Annapolis Celebrates Grand Opening of Newly Renovated Retail.Next Facility

Comprehensive renovation introduces premium hospitality spaces, enclosed service drive, EV infrastructure, and one of only four global BMW…

Press Releases May 19
AutoPayPlus F&I manager F&I Training Finance and insurance implementation gap Robert Steenbergh

The Training Problem That’s Costing Dealerships More Than They Realize

Every year, automotive dealerships invest in new programs, products, and technologies designed to improve profitability, enhance customer satisfaction,…

Leadership May 19
attribution Cost Per Lead cost per outcome CPL David Boice dealership marketing marketing budget profit and loss Team Velocity

When “Cost Per Lead” Lies: Smarter Metrics for Dealer Marketing Performance

Cost Per Lead (CPL) is popular because it’s easy to calculate and easy to compare. The problem is…

Marketing May 18
actionable data Auto Buyer Journey auto buyers customer journey Dealer confidence Dealer survey EVs Marketing attribution The Harris Poll Urban Science

The Shifting Sands of the Auto Buyer Journey

Key Takeaways Evolving Buyer Behavior: Insights from the 2026 Urban Science Harris Poll reveal shifting buyer habits, including…

Dealer News May 15
AI Car Buying Journey AI mystery shopping CarEdge Dealer Transparency Index Zach Shefska

Inside the Live AI Car Shopping Demo That Tested 100 Dealerships Right in Front of the Industry

During my opening keynote at AutoIndustry.AI 2026, I “mystery shopped” 100 car dealers with AI agents… in a…

Leadership May 15
Chris Hoke Matt Bateman myKaarma myKaarma Partner Portal press release Product Launch Ujj Nath

myKaarma Launches Partner Portal to Power Open Integration Ecosystem for Dealers and OEMs

This new platform eliminates integration barriers, giving developers and partners the power to instantly deploy next-generation tools that…

Press Releases May 14
Customer Negotiation Dealership Strategy Ignition Dealer Services Informed Buyers Negotiation One-Price Models Steven Cegelka Transparent Pricing

The Rise of the Informed Buyer: Why Knowledgeable Customers Are Opting Out of Negotiation

For a long time, the car-buying experience revolved around negotiation. It shaped how deals were structured and how…

Leadership May 14
ATP KBB Kelley Blue Book MSRP new vehicle prices new-vehicle ATP new-vehicle incentives SUVs

New-Vehicle Prices Moderate as Sales Slow: KBB

Key Takeaways New-vehicle prices remained high but showed signs of moderation: The average transaction price reached $49,461 in April,…

Dealer News May 13
700Credit Automated Governance Compliance Contracts in Transit Data Transparency Digital Compliance digital deal jacket F&I manager Finance and insurance FTC FTC compliance FTC Safeguards Rule Ken Hill

Smart Dealers Are Realizing They Can Have Better Compliance Without the Customer Friction

Here is the tension every dealer principal, GM, and F&I director is navigating right now: customers expect a…

Leadership May 13