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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Digital Dealer

Insights

Auto Dealership AI Connected Data Cox Automotive Jade Terreberry

AI in the Showroom: Practical Ways Dealers Can Use Automation to Improve Conversion

Artificial intelligence has become one of the most talked-about topics in automotive retail. For dealers, the biggest opportunity…

Leadership July 28
#DDCE2026 2026 Digital Dealer Conference and Expo digital dealer Digital Dealer 2026

Digital Dealer Conference and Expo 2026 Full Schedule is Live!

The full schedule for Digital Dealer 2026 is finally here! On Sept. 22 and 23 at Huntington Place…

Event News July 27
BDC Customer Communication Dealer eTraining dealership phone strategy Phone Leads Stan Sher

The New Art of the Phone Call: Why Dealership Communication Has Become the Biggest Sales Skill of 2026

There was a time when getting a customer on the phone was the easy part.  A salesperson would…

Leadership July 27
Auto Inventory Brad Parker DealNow.com Inventory Acquisition inventory management vehicle acquisition

From 10 Cars a Month to 100: Best Practices for Dealers Ready to Scale Vehicle Acquisition

Direct vehicle acquisition has become one of the most talked about strategies in the dealer community, and for…

Leadership July 23
Chanchal Sharma Dealership Security License Plate Recognition LPR Analytics

How LPR Analytics Help Fight Fraud and Recover Losses

The automotive industry has a long history of fraud, scams and swindles. As with any high-value commodity, cars…

Leadership July 22
Car Shopping Friction Points Customer Engagement customer retention Kimberly M Cowan Slydyn

The Vanishing Customer: Why Dealerships Are Losing Customers Without Knowing It

The biggest challenge dealers face today when it comes to retention isn’t the angry customer, the negative review,…

Leadership July 21
AI Automotive AI Operating System Chat GPT CSI Customer Experience DMS Numa Tasso Roumeliotis

Your Customer Has a New Edge. An AI Operating System is the Answer.

The customer walking into your store this week may already know the repair estimate, the market price, and…

Leadership July 20
auto market trends consumer trends McKinsey McKinsey's Mobility Consumer Pulse 2026 Survey

Car Buyers Are Rewriting the Auto Market: McKinsey

Automotive affordability is reshaping purchase decisions globally: 32% of consumers plan to delay their next vehicle purchase due…

Dealer News July 20
Dealership Leadership dealership succession Hugh Roberts The Rawls Group

The Dealer’s Dilemma: Staying Involved Without Getting in the Way

“My Dad won’t let go,” “My kid is not pushing me out,” “My father disrupts everything I’m trying…

Leadership July 16