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Conference & Expo: October 14 -15, 2025
DealerPoint: 2026 Dates Coming Soon!

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Understanding Customer Needs Through AI in Automotive Retailing: Building a Secure System of Intelligence | 2024 Digital Dealer Year in Review

As we come to the end of 2024, DigitalDealer.com asked for the experts who contributed their knowledge to take both a look back at this year and what is ahead in 2025. This entry is from Todd Smith, CEO of QoreAI In today’s highly competitive a
Jan 2, 2024

JD Power Report Finds Lower Profits for Dealers in December

Retail sales of new vehicles for December were expected to increase 13.1% from a year earlier to 1,169,000 units, according to a report from JD Power and Global Data last month. Comparing the same sales volume without adjusting for the number of sell
Jan 2, 2024

Cox Forecasts U.S. Car Sales to Rise 11% in 2023

New car sales in 2023 will increase by double digits when the final count is tabulated, according to one leading industry observer. New-vehicle sales volume for December 2023 is expected to rise 6.2% over the previous year, according to Cox Automotiv
Dec 29, 2023

Hold on Tight, the Rollercoaster Ride Continues

Dealers, fasten your chin straps, check the security of your seat belts, and prepare for a roller coaster ride, as used car values fluctuate wildly in the coming months. Can you guess which shell the pea is under? Do you hang onto unsold pre-owned ca
Dec 29, 2023

Successfully Navigating the Landmines of Family and Business: The Key to Exceptional Rewards

“That was my dream – to have my kids join me in the family business, but now it feels more like a nightmare!” I recently heard this from a business owner client, but unfortunately, it’s way too common! Why does it work so well for some famili
Dec 28, 2023

Embracing Video: A Strategic Move for Dealerships

In the wake of the pandemic, the dynamics of communication have undergone a major transformation. For example, the use teleconferencing apps have witnessed an unprecedented surge in connecting doctors and patients. Meanwhile, at home, more individual
Dec 28, 2023

Are You Running Your Business, or Is Your Business Running You?

No matter how much you plan, how much you train, and how hard you try, sometimes the service drive, the shop, and the parts department can be a chaotic, jumbled mess. If you are running your business, those days of chaos are the exception rather than
Dec 27, 2023

Accelerating the Waterfall Effect: Private-Party Acquisitions As a Wave-Maker for Dealerships

The most successful dealerships aren’t necessarily those with the flashiest showrooms or the largest advertising budgets. Instead, success often hinges on the adoption of innovative strategies. One transformative strategy is private-party acqui
Dec 27, 2023

Mastering Phone Sales in Automotive: The Art of Asking Questions and Timing

When you call a dealership in America, the typical response usually falls into one of two categories: “Yes, we have the car. When would you like to come in and look at it?” Or, if inventory is low, you’ll hear, “No, sorry, we
Dec 26, 2023