Auto Retail News

Hiring at Dealerships: Is HR Tech THAT Important?, from Driving Sales. Whether you’re a dealership hiring manager or a professional athlete, the competitive advantage is important. Having an edge to your own personal performance is a powerful thing

Success Begins in Your Mind, from NCM Institute. Most people who fail in business fail because they don’t know how to keep their attitudes positive on a daily basis. They start their careers learning and practicing the basics, applying those ideas

Pick up your iPhone or Android right now, pull up your web browser and search for your dealership using Google. If your website isn’t mobile-friendly, chances are high that you’re invisible. Now’s the time to take action to stop the bleeding! A

The guard has changed, so to speak, in our industry. As the new generation takes over from the old, and the new, younger dealers begin to come into play, the new General Manger’s start to coming into play. There is one thing you need to remember ab

On April 7, 2015, the United States Second Circuit Court of Appeals affirmed the trial court’s dismissal of the Alliance of Manufacturers’ complaint arguing that certain Connecticut motor vehicle franchise laws were unconstitutional under the Uni

Arbitration and class action waiver clauses in retail installment sales contracts (“RISCs”) are important to dealers to help protect them and their businesses. If properly drafted, including citing the Federal Arbitration Act, these clauses waive

Talking with customers and prospects on the phone at a service center can sometimes wield some difficult situations – your service staff knows better than anyone how to handle a tricky situation with a car, but not always one with a customer on

“The Internet killed my gross profit.” “The Internet made it so competitive we have to give away cars.” “The Internet lets every idiot in the world just review whomever they want and doesn’t care if the reviews are wrong.” “The Intern

Do you find that your social media marketing isn’t returning the love you’ve been giving it? You’re not alone. Social media has become much more complex for dealers and it doesn’t live in its own silo anymore. It must be integrated with all y