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“This Sale Goes to 11”: Galpin Motors Reveals the Galpin 11,000 Summer Sales Event

Southern California’s Galpin Motors today announced it will take its annual summer sales event one louder with the Galpin 11,000. Over the duration of the summer,
Jun 20, 2017
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Consumer Interest in Luxury SUVs Drives Increase in Credit Declines in the Swapalease.Com Marketplace

Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered just a 48.1% approval rate during May, the lowest approval rate tracked
Jun 20, 2017
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The Hidden & Deadly Side of Airbag Recalls

By now, everyone has heard of the fiasco that is the Takata airbag recall. With millions of vehicles affected, many consumers have either had their airbag replaced, or are awaiting parts to do so
Jun 20, 2017
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The End May Matter More than the Beginning

The business world – and the automotive industry – has started to see just how important customer experience is to loyalty and retention. New and improved technologies are regularly released
Jun 20, 2017
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Portfolio Earns Tenth Straight Top Ranking in Annual Dealers’ Choice Awards

Portfolio, one of the nation’s leading reinsurance program managers for automotive dealers, has been voted for the tenth consecutive year as a top provider of
Jun 20, 2017
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Recommended Maintenance…The Important Role

So after working first as an advisor, then to a service manager, and then to a fixed operations director for an Asian Manufacturer franchised dealership, I can tell you that maintenance plays
Jun 20, 2017
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First Annual Digital Dealer Charity Auction Nets $10,000 to Benefit Local Make-A-Wish Chapter

Digital Dealer is proud to announce their first annual Digital Dealer charity auction netted a $10,000 donation to the local Tampa chapter of the Make-A-Wish foundation.
Jun 19, 2017
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The Costco Effect and Customer Loyalty

Costco has certainly built a loyal following over the years, even though it literally charges consumers for the privilege of buying goods from them – and many consumers happily do so.
Jun 19, 2017
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Sales Stalling Out? Time to Switch to the ‘Service’ Gear

The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand and record-breaking sales numbers, car-buying momentum
Jun 19, 2017