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Three Reasons the Used Car may not be the Problem

I hear the following from dealers several times a week: “That car doesn’t work for us.” “Why?” I’ll ask. “We tried it before and we got burned” is a typical reply. “Well, let’s take a look,” I’ll say. This “look” at market
Mar 25, 2012
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Manheim Recognized by Customers for Top Performance

ATLANTA – Manheim operating locations across the country were honored by customers for setting the pace of business in the vehicle remarketing industry in 2011. Manheim teams were recognized for top performance in all aspects of the remarketing p
Mar 24, 2012
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Buttoning Up Your Brand!

I love to ask dealers what their “brand” is and then listen to the response. Ninety percent of the time dealers respond with the makes and models they are selling. I follow up by saying: “No, not the brands of vehicles you sell, what is your br
Mar 23, 2012
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Do as I Say, Not as I Do … Says Doolittle

Ever heard this, “Cause I said so,” an offshoot of the infamous “Do as I say” mantra? Of course, we all have experienced this mini-diatribe usually focused on some type of quasi-instructional act – usually from a parental (or like) unit –
Mar 23, 2012
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San Diego County Credit Union Debuts Full-Service Mobile Banking from Fiserv

BROOKFIELD, Wis. — Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that San Diego County Credit Union (SDCCU), a $5.4 billion financial institution, is now offering a full range
Mar 23, 2012
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Ally Financial Announces Renewal of $15 Billion in Credit Facilities

DETROIT — Ally Financial Inc. today announced that it has completed the renewal of $15 billion in credit facilities at both the parent company and at its banking subsidiary, Ally Bank, with a syndicate of 19 lenders. The secured facilities can
Mar 23, 2012
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Auto Sales Continue to Rise; Car Insurance Rates Don’t Have to Follow

ERIE, Pa. — There’s some good news on the auto front: Drivers who chose to squeeze a few more years out of their vehicles during the tough economy are starting to upgrade. According to Autodata, February 2012 auto sales were at their high
Mar 23, 2012
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J.D. Power and LMC Automotive Report: Strong Year-to-Date New-Vehicle Retail Sales Pace Continuing in March

WESTLAKE VILLAGE, Calif. — New-vehicle retail sales are on track to end the first quarter of 2012 particularly strong, with performance in March continuing the trend from the past several months, according to a monthly sales forecast developed
Mar 23, 2012
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How’s the Weather?

There are a few things in our business that everybody talks about, but no one seems to be able to do anything about them. They are: lost sales and walkarounds. Both are things that we know we should be doing every day in order to be profitable, yet w
Mar 23, 2012