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Latest in: Sales and Finance

Landon Biehl

Want to Maintain Your Shining Reputation? Follow These Reminders to Prevent Selling A Lemon

As a professional, who sells new or pre-owned vehicles to customers every day, you have a lot of…

News June 20
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The Relationship Between Outbound Calls and Texting

Chief Product Officer Michael Markette discusses the relationship between outbound calls and text messages in this video blog.

News June 20
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How to Maximize Your CPO Investment

Are the headaches associated with bringing vehicles up to certified pre-owned (CPO) program standards worth it? For dealers,…

News June 20

Highest Declines in 16 Weeks

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News June 19
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It Was a Connected Vehicle, Now it’s a Cognitive Vehicle

 The automotive industry first started connecting to customers when OnStar was introduced in 1996. Today we are…

News June 18
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Blueprinting a High-Functioning & Profitable Internet Dealership (Part 2)

 The way most dealerships set up their internet department (if they even have one) is not only…

News June 18
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Blueprinting a High-Functioning & Profitable Internet Dealership (Part 1)

 The way most dealerships set up their internet department (if they even have one) is not only…

News June 18
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Why AI Still Requires Humans

In this video blog, Ujj Nath shares why AI will never completely replace humans.

News June 17
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When Batman Decides a Recall Isn’t Enough

In 2014, due to safety concerns, Toyota issued a recall notice for a power inverter on its popular…

News June 17
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Drive Sold-to-Service Converts

Almost half of a dealership’s sales customers never return for their first service appointment – that’s a hefty…

News June 17