Five Videos Every Service Department Needs
As more dealers turn to fixed ops to grow profits, it’s important not to overlook the power of…
News December 5Latest in: Sales and Finance
Are You Ready for the Digital-First Car Buying Experience?
Uber, Amazon, Airbnb are players in different industries and have his its own business models but share one…
News December 4
6 Habits of Exceptionally Likable F&I Managers
As an F&I manager, you offer products and services that can literally change your customers’ lives. Unfortunately, if…
News December 4
Good Tidings of Great Joy: Fixed Ops Has a Bright Future!
‘Tis the season to be of good cheer, and fixed ops departments have much to celebrate. The future…
News December 3
Why You’re Overspending in Search Campaigns
Paid search is an area where dealerships commonly overspend (in huge amounts), and at the same time, do…
News December 3
It Might Be Time to Revisit Service and Body Team Production – Part 3
In the last two columns, we reviewed the service and body team production system’s history and many facets,…
News December 3
Reality Check: Is Your Team Too Dysfunctional?
“Dysfunctional” is defined as not operating normally or properly; having malfunctions. Following are signs of a healthy and…
News December 3
Is Your Dealership’s Foundation Shaky, Shifting or Built on Solid Ground?
Architects and builders everywhere when asked, “What is the most important step in building a quality long-lasting structure,…
News December 3
Manage the Change: How to Get Leadership Buy-In for a Smooth DMS Switch
Congratulations, you’ve made the decision to switch DMS systems. You’ve identified that you need an updated technology strategy…
News December 3
Witt’s Wise Words: Do What Others Won’t Do
In this Witt’s Wise Words, VP of Sales, CDK Global, Bill Wittenmyer explains how going the extra mile…
News December 3
