The Benefits of Going Cashless in Service
One of the earliest casualties of the digital age was the dollar bill. Not the value of the…
News February 5Latest in: Sales and Finance
Witt’s Wise Words: Team Work and Team Management
In this episode of Witt’s Wise Words, Bill Wittenmyer shares why both team work and team management are…
News February 4
Fog Machine: Digital Retailing
San Francisco is famous for fog. The city’s given a nickname to its fog – Karl. Karl the…
News February 1
5 Processes that Drive Service Profits
As front-end margins continue their decline, dealers are more reliant than ever on fixed ops revenue. Fortunately, the…
News February 1
Profit By Action Quick Tip: Expense Management
Andy Church share a Quick Tip on understanding total Dealership Expense Management.
News February 1
How to Motivate Salespeople
In the car business money has always been used to motivate salespeople. The idea is that commissions are…
News January 30
What Can Dealers Expect When They Restructure Their Business From an NCFC to a DOWC?
As car dealer principals look to transition away from operating a non-controlled foreign corporation (NCFC) due to the…
News January 29
Collision Estimator Interactions
As always, the annual massive SEMA/AAPEX extravaganza provided a multitude of informative and essential work sessions. In fact,…
News January 28
Creating a Sales Culture in Fixed Ops!
Every process in your dealership falls into one of two categories; it’s either administrative or revenue-generating. Granted, every…
News January 28
6 Questions to Ask Associates to Evaluate Their Customer Service Skills
Hiring and retaining sales professionals and service advisors who possess great customer service skills and are also trainable…
News January 28
