Outsource to Improve Results and Reduce Costs
In most organizations today, staff levels have been reduced and the fewer remaining managers and employees are taking…
News January 14Latest in: Sales and Finance
Interview with Stephen Wade, 2011 NADA Chairman, Stephen Wade Automotive Group
He started out wanting to be an attorney with no intention of being in the car business. Now,…
News January 1Warning to Fiat Dealers – Beware of Unexpected Competition
When our Chrysler dealer clients first heard that Fiat was not going to provide them with rebadged vehicles…
News December 29Create Roadmap to Reduce Costs and Improve Profits
Organizations will spend millions of dollars this year and next for the purchase of supplies and services to…
News December 29Action Restores and Builds Confidence (Pt. 1)
Recently, I went Sporting Simo Clay Shooting with my sons. The trapper sends out a pair of clays…
News December 29An Unlikely Compliance Model
Remember that time when you were driving down the freeway? On auto pilot, not paying particular attention to…
News December 29Tips for Used Vehicle Department Advertising
As I wrote last month, we all something we’re good at. Perhaps by now, you’ve figured out after…
News December 29Losing Them One at a Time – A True Story
I was consulting in a mid-sized GM dealership one evening. The service manager and I were looking through…
News December 29Count Your Blessings: Success Begins with Being Thankful
The past two years have been the roughest time in the history of the automotive business. The number…
News December 29Is your Service Department Convenient?
We are a time-hungry society. We need and demand more – period. As consumers, we are no different…
News December 29
