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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Latest in: Sales and Finance

Time Utilization For Us Dummies

Please don’t take offense to the oblivious title — it’s just “catchy,” but after evaluating this tidbit you’ll…

News May 20

Who’s Writing Your Online Ads?

I recently saw a vehicle advertised on a dealer website that caught my attention. This pre-owned car was…

News May 19

‘Help Me’

Hello gang, welcome to spring.  Jim Ziegler and I started out writing in the first issue of Dealer…

News May 1

Believe It or Not, Congress Got It Right

We were nervous last year. The long-anticipated sunset provisions of George W.’s 2001 income and estate tax reform…

News May 1

Keeping in Touch with Customers

How many email addresses do you have in your DMS database?  Most have less than 25%.  You might…

News May 1

Sales Call Conversion: How to get Appointments to Show!

The 10th Digital Dealer Conference & Exposition in Orlando last month was the best ever.  One major concern…

News May 1

The Most Important Factors to Guarantee Internet Sales Success

Heavy title, I know. As those of you who attended last month’s 10th Digital Dealer Conference and Exposition…

News May 1

Dealer Group Web Sites… Play Fair

We work with multiple dealer groups, and they all have their own preferences on how inventory and leads…

News May 1

Retention is the New Buzzword for Success!

For the first 100 years of the automotive industry, the main thing you heard about at 20 group…

News May 1

Lack of Documentation Can Lead to Liability

Proper documentation has been a frequent theme of my articles. Dealerships face potential pitfalls if they fail to…

News May 1