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Latest in: Sales and Finance

Used Car Market Insights – Week of September 12, 2016

This week’s Black Book Market Insights report shows how car segments, particularly Sporty Cars, continue to face larger…

News September 13

Latest Black Book White Paper Identifies Which Vehicles Make Good Used Lease Options

As auto lease levels continue to reach new highs, auto lenders will continue to ponder the prospects of…

News September 13

Hard Facts: How to Track LinkedIn Conversions [VIDEO]

LinkedIn is less glamorous than all the other social platforms, which is why so many companies are underutilizing…

News September 9

Fixed Ops Best Practices That Really Work

This article could be titled “Robert Atwood (Part Two)” because it really is a continuation of last month’s…

News September 8

Why Ain’t Lefty Productive Enough?

After teaching hundreds of dealer management classes here and abroad, which included calculating how productive the service technicians…

News September 8

Grow and Nurture a Customer-Satisfying Digital F&I Experience

Here is how F&I’s future spreads out before us, either a choice to migrate to global functionality with…

News September 8

Balancing F&I Pricing with Customer Satisfaction Will Increase Dealership Profits

Car dealers know that increased sales result in a rise in profits. Every dealer is looking to improve…

News September 8

Breaking “The Rule of All”

Most F&I Managers have probably heard “The Rule of All” which means present “All products, to all customers,…

News September 8

Silicon Valley Takes Dealership F&I with Digital Storefronts!

Silicon Valley is emerging as the biggest competitor—and greatest threat—to traditional auto dealers, offering evidence that it’s time…

News September 8

How to Connect with Customers in the F&I Office

Often, when giving presentations to customers, F&I managers focus on product features and benefits. They talk about what…

News September 8