How to Connect with Customers in the F&I Office
Often, when giving presentations to customers, F&I managers focus on product features and benefits. They talk about what…
News September 8Latest in: Sales and Finance
3 Reasons The “We Pay Too Much At Auctions” Complaint Falls Flat
It’s not uncommon for dealers and used vehicle managers to complain that “we have to pay too much”…
News September 8
Cars Begin to Feel Accelerated Depreciation Heading into Fall Season
According to Black Book® data, the average price of a used vehicle for model years 2011-2015 depreciated by…
News September 8
Master a 3-to-5-Day Time-to-Market for a Centralized Recon Department
Continuous process improvement, an efficiency discipline learned from manufacturing, should drive the modern auto dealership. A good first…
News September 6
Unfair? You Bet It Is…
I don’t think I was in the car business one hour before I heard that catchy little phrase.…
News September 6
Make Dealership Used-Car Ops Faster, More Profitable
Dealerships with strong used-car operations share two things in common. They’ve reduced the cost of acquiring inventory cars…
News September 2
Used-Car Firms Kick Ads into Gear
As used-car retailer Carvana makes a push into the local home turf of industry leader CarMax, the two…
News September 2
Hard Facts: How to Create Urgency and Increase Sales [VIDEO]
Have you ever gotten an email from a retail store saying the sale is one day only? This…
News September 2
Autodisrupter Episode 8 – Stop Thinking Like a Dealer Part 3: Social Media [EXCLUSIVE VIDEO]
On this episode we are going to talk about Social Media. I know you don't want to but…
News September 2
Your Customer’s Road To The Showroom
Throughout their shopping process,customers expect a seamless experience that is individualized, impressionable, and with continuous support regardless of…
News September 1
