Service Retention Relies on Consumer Trust
When a customer buys a new car from a dealership it’s almost a given that service also just…
News September 26Latest in: Sales and Finance
Hard Facts: What’s the Deal With Google RankBrain? [VIDEO]
Since 2015, Google has been using something called Rankbrain, and it was used to process and deliver more…
News September 23
Autodisrupter Episode 10 – One Price, Haggle or Both?? [EXCLUSIVE VIDEO]
On this episode, I am talking about the One Price vs Haggle Price and can you have the…
News September 23
Use Attention and Intention to Increase Sales to Women
Most everyone understands that creating new habits is difficult. Time, attention and review are necessary parts of developing…
News September 22
5 Ways Omnichannel Is Destroying the Auto “Retail Store”
In the United States, the ultimate retail store was the car dealership. It was, in fac,t the only…
News September 22
Phone-Ups that Show-Up
Every time I ask a group, whether it be dealers or salespeople, what the goal of a sales…
News September 22
Self-Driving Car Guidelines Urge the Unpopular: Share Your Data
The Obama administration’s proposed guidelines for self-driving cars unveiled Tuesday will ask Google, Tesla and Uber -- not…
News September 22
How to Increase Sales in Your Service Drive
Retail is one of the most controllable types of business that dealership repair shops have. So why do…
News September 22
Used Car Market Insights – Week of September 19, 2016
This week’s Black Book Market Insights report shows a slight weakening in prices on Luxury and Near Luxury…
News September 20
Now Is the Time to Be Selling Pre-Paid Maintenance
With the major shift into leasing certified pre-owned vehicles by several OEMs and major financial institutions, many dealers…
News September 20
