Black Book Market Insights – Week of July 10, 2017
Used Vehicle Values Stable Last Week Welcome to this week’s edition of Black Book Market Insights, with in-depth…
News July 11Latest in: Sales and Finance
Sustainability through Accountability
“The best sales process in the world is worthless without accountability,” according to John Fairchild of Fairchild Automotive…
News June 21
Who/What Are You Really Hiring? I’ll Help Ya Find Out
Ok, raise your hand if you have been properly taught how to determine who / what you are…
News June 21
A Longer-Term View of Digital Retailing for Dealers
That is, to them, digital retailing represents the full monte of selling a new or used vehicle online.…
News June 21
Success Secrets of Used Car Marketing
It’s been my good fortune as an ad guy to work with some of the most successful franchised…
News June 21
Think Tank Tuesday : How to Make a Good Logo [VIDEO]
This week on Think Tank Tuesday, Ally & Haley take over to reveal how to make a great…
News June 20
The Hidden & Deadly Side of Airbag Recalls
By now, everyone has heard of the fiasco that is the Takata airbag recall. With millions of vehicles…
News June 20
Recommended Maintenance…The Important Role
So after working first as an advisor, then to a service manager, and then to a fixed operations…
News June 20
Sales Stalling Out? Time to Switch to the ‘Service’ Gear
The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand…
News June 19
3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as…
News June 16
