Hard Facts: Recruitment vs. Hiring: What You Need To Know! [VIDEO]
Recruitment and hiring are two things that are often mistaken for one in the same. As a business…
News August 18Latest in: Sales and Finance
Service Advisors: End Your Day with the Beginning in Mind!
When you first come to work every morning, do you spend time planning your day, or do you…
News August 18
#FreebieFridays: Mentoring and Leadership [VIDEO]
ELEAD1ONE Partner Bill Wittenmyer reminds us why mentoring those around us results in big payoffs in the long…
News August 18
Using Consumer Data to Target, Personalize, Measure and Win in Automotive Marketing
It’s official: The days of “spray and pray” marketing of media—simply by demo and geography for Tier 3—are…
News August 16
3 Reasons Why You Overpay Your Worst People
Until dealers move to a non-negotiation system and consumers start buying 100% of their cars online, there is…
News August 16
The Uncut Story Your CRM Can’t Tell You: You Can’t Win Without Knowing What You’re Losing
It’s hard to solve a problem you don’t know exists. Solutions become unreachable if you don’t know the…
News August 16
A Successful Rewards Program Should Not Be All About Rewards
Let’s face it, for every 10 businesses that exist, 9 have some sort of rewards program. While they…
News August 16
The Best Service Experience: Back to Basics in a Digital World
A quarter of a century ago, before CSI and ROI were part of our mainstream vocabulary, before tablets…
News August 16
Used Vehicle Depreciation Ticks Up
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News August 15
Hard Facts: Facebook Messenger 2.1 [VIDEO]
We need to talk — but when it comes to talking to our customers, we have to do…
News August 14
