A Successful Rewards Program Should Not Be All About Rewards
Let’s face it, for every 10 businesses that exist, 9 have some sort of rewards program. While they…
News August 16Latest in: Sales and Finance
The Best Service Experience: Back to Basics in a Digital World
A quarter of a century ago, before CSI and ROI were part of our mainstream vocabulary, before tablets…
News August 16
Used Vehicle Depreciation Ticks Up
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News August 15
Hard Facts: Facebook Messenger 2.1 [VIDEO]
We need to talk — but when it comes to talking to our customers, we have to do…
News August 14
Witt’s Wise Words: BDC vs BFC
ELEAD1ONE partner Bill Wittenmyer explains the difference between a dealership having a Business Development Center versus a Business…
News August 14
#FreebieFridays – Being the Most Obvious Choice
In this Freebie Friday quick tip for Automotive Dealers, ELEAD1ONE Partner Bill Wittenmyer talks about how to get…
News August 11
Facebook Wheels: The Ultimate Cyber Car Lot
Frankly speaking, when and if the selling of cars via social media gets real traction it will be…
News August 10
Interaction is Key: 5 Inventory Web Display Best Practices
(Part 2 of a 4-piece blog series on vehicle merchandising) Continuing this vehicle merchandising best-practices series, I would…
News August 10
Signs That Your Repair Shop Customer Service Needs an Overhaul
Perhaps, the most important aspect of any business is customer service. In fact, it doesn’t matter what type…
News August 10
Does Your BDC Leverage Lead Data to Increase Sales?
In the early days of internet lead departments, BDC representatives held the ultimate leverage: knowledge. Dealership websites presented…
News August 9
