A Mystery Shop for a Major National OEM
We were recently (2018) contracted to conduct a thorough mystery shop campaign all over the U.S. for a…
News March 10Latest in: Sales and Finance
What Are You Offended by Today, and What’s It Costing You?
This article is about staying more focused on what matters most so you can get more of the…
News March 10
Freebie Friday: Talk to Strangers
>br> As a kid you were always taught not to talk to strangers but, as ELEAD1ONE Partner Bill…
News March 9
BLACK BOOK USED VEHICLE RETENTION INDEX RISES ON EARLY SPRING SELLING SEASON ACTIVITY
Several Car Segments Experience a Jump in the Index LAWRENCEVILLE, GA (March 8, 2018) – Black Book, a…
News March 8
Research Reveals Up-Caring to Be 3x More Effective Than Up-Selling
I recently read a quote from an unknown source that said, “don’t cling to a mistake just because…
News March 8
Work On Yourself Wednesday: Listening & Control
This week on Work On Yourself Wednesday, listening doesn’t mean giving up control.
News March 8
Best Week YTD For Vehicle Depreciation
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News March 6
Being Real: The Fastest Way to Earn Customer Loyalty
Today’s consumers are fickle beings. It’s much harder to keep their loyalty than ever before. And, while it…
News March 6
Put Car Buying in the Fast Lane with Digital F&I
It goes without saying that today’s consumers have high expectations for the purchases they make. This includes enjoying…
News March 5
Work On Yourself Wednesday: Warning Signs of Success
This week on Work On Yourself Wednesday, I want to share six strategies for staying focused.
News March 5Press Releases
