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Latest in: Press Releases

What Women Car Shoppers Want

Women plan and coordinate the finances in the majority of U.S. households. They are the primary decision-makers, they…

News May 9

Customer Service 101: Why Your Fellow Employees Might Be Your Most Important Customers

Imagine, if you will, it’s 5:25 p.m. nearing the end of a busy workday. A colleague is rushing…

News May 9

Black Book: Both Cars and Trucks See Increased Depreciation Over Last 12 Months  

According to Black Book® data, the average price of a used vehicle for model years 2010-2014 depreciated by…

News May 9

Difference in Price – New vs. Used Lease  

National online auto lease marketplace, Swapalease.com, recently conducted a comparison of monthly payments on two popular trucks today,…

News May 9

Black Book and HP360 Sign Distribution Agreement to Market Bullseye Prospecting for Automotive Dealership Clients  

Black Book, a division of Hearst Business Media that provides new- and used-vehicle valuation services and custom data…

News May 9

Used Car Market Insights – Week of May 4, 2016

This week’s Black Book Market Insights report identifies a potential new trend that may signal that the end…

News May 4

A Dealer’s Evolutionary Velocity Journey in Used Vehicles

Nearly a decade ago, I met Brian Benstock, general manager and vice president of Paragon Honda and Paragon…

News May 3

Is Your Dealership Forward Thinking? Really?

How well does your dealership adapt to new techniques for improving sales? Do you adopt new strategies, or…

News May 3

Alleged ECOA Violations and Dealerships: Will the Market Tip?

It’s the start of a new year, and like clockwork, the Consumer Financial Protection Bureau (CFPB), ever vigilant…

News May 3

How to Stay Compliant When Offering Add-On Products

Largely because of technological advances, many of which were on display at this month’s NADA Convention, there have…

News May 3