Fixed Ops Best Practices That Really Work
This article could be titled “Robert Atwood (Part Two)” because it really is a continuation of last month’s…
News September 8Latest in: Press Releases
Why Ain’t Lefty Productive Enough?
After teaching hundreds of dealer management classes here and abroad, which included calculating how productive the service technicians…
News September 8
Grow and Nurture a Customer-Satisfying Digital F&I Experience
Here is how F&I’s future spreads out before us, either a choice to migrate to global functionality with…
News September 8
Balancing F&I Pricing with Customer Satisfaction Will Increase Dealership Profits
Car dealers know that increased sales result in a rise in profits. Every dealer is looking to improve…
News September 8
Breaking “The Rule of All”
Most F&I Managers have probably heard “The Rule of All” which means present “All products, to all customers,…
News September 8
Silicon Valley Takes Dealership F&I with Digital Storefronts!
Silicon Valley is emerging as the biggest competitor—and greatest threat—to traditional auto dealers, offering evidence that it’s time…
News September 8
How to Connect with Customers in the F&I Office
Often, when giving presentations to customers, F&I managers focus on product features and benefits. They talk about what…
News September 8
3 Reasons The “We Pay Too Much At Auctions” Complaint Falls Flat
It’s not uncommon for dealers and used vehicle managers to complain that “we have to pay too much”…
News September 8
5 Things Facebook Knows About Your Next Customer
As a dealer, what’s the initial goal when interacting with a new prospect entering the lot? Building rapport,…
News September 8
Overwhelmed by Social Media Marketing? Stay Grounded with 3 Essential Tips
Social media marketing isn't new anymore but many dealers are still struggling to make it work. Delivering a…
News September 8
