Stop Using a Butter Knife in a Gun Fight
I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns now. We and…
News April 16Latest in: Leadership
Corina Diehl, Diehl Auto Group
Corina Diehl has been a dealer for three years, owner of the Diehl Auto Group in Butler, PA,…
News April 10Selling Cars in the Post-Control World
The battle is over. The customer now controls the car-buying process, and it is up to the dealer…
News April 10Where’s the Trust?
I had the pleasure of speaking at the AutoTeam America CFO Forum on Friday afternoon before the official…
News April 10Driving Better Closing Results: Experts share their closing secrets
The close is the ultimate measurement of the effectiveness of a sales process. Retailers around the world go…
News April 1Be Careful of Limited Warranties
Did you know that offering a warranty on a new or used vehicle, even one that is limited…
News April 1Make Money Managing Inventory Walmart’s Way
Last year, Mike Jackson, chairman and CEO of AutoNation, commented that our industry’s operating benchmarks have not changed…
News April 1Unique Insurance Coverage for Unique Circumstances
In past articles, I have spent much time discussing the types of insurance coverage most dealers carry. As…
News April 1What I Should have Learned in First Grade
This year, I’m focusing my presentations to in-house clients on strategies to develop mental toughness and a ferocious…
News April 1Turn Your Leaders into Tour Guides
Visiting with various dealers throughout the country the last few weeks, I decided to conduct a survey identifying…
News April 1
