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Latest in: Leadership

Big Data, Big Opportunity

You might think that your dealership is too small to have any need for big data. However, the…

News September 4
Featured

3 Reasons a Front-End Focused Strategy Falls Short in Used Vehicles

I’ve been hearing more disenchantment and doubt from dealers about the value of a turn-and-earn strategy for retailing…

News September 3

Contact Management Plus Automation: Nurture Leads All the Way into Your Dealership

What can you do with a great contact management solution? Engage your customers based on their personal interests,…

News September 3

Making the Invisible Customer Visible

Phone Leads are Ramping Up – Do Your Agents Know Who They Are Talking To? Using digital website…

News September 3

Would you let Half of Your Walk-in Traffic Leave Without Being Engaged?

What would you say to your Sales Manager if half of your store’s walk-ins were never greeted by…

News September 3

Online Reputation Management Tips for Franchised and Independent Dealers

Online reviews level the playing field for dealerships both big and small. If you doubt the importance of…

News September 3

Weekly Management Meetings for Company Growth

In every class we hold, some of the most valuable things managers realize they can do to increase…

News September 2

Are You Missing out on the Successor Right in Front of You?

“Loyd, thank you for coming to see me. Please sit down,” Mr. John Doe, the elderly but fit…

News September 2

The Digital Void with Service and Parts

Consider the following reality: There are 70,000,000 monthly aftermarket searches conducted on Google representing 525,000 customers EVERY MONTH!…

News September 2

6 ways to be a superstar at work

6 ways to be a superstar at work, according to Ragan. Remarkable employees spend significant time helping others…

News August 28