Loyalty: It’s not ALL about Millennials
A recent McKinsey podcast shared that when it comes to loyalty programs, a large part of the population…
News February 7Latest in: Leadership
The Future of Car Buying is Mobile
The statistics are there: car buyers spend 59 percent of their time online before they purchase car, according…
News February 6
NADA 2017: An Overview of the Market Ahead
This year’s AutoTeam America Buy/Sell Summit and CEO/CFO Forum at the National Automobile Dealers Association (NADA) Convention and…
News February 2
The Six Problems with the Friendly Confines
My Chicago Cubs are still World Series Champs, until spring training begins again at least. Countless games I’ve…
News February 1
Simplify the Complex – Organize for Success in 2017
As you survey your organization in 2017 you are likely focused on how you can make some permanent…
News February 1
VW Dealer Settlement Nearing Completion
By the time this article is published, we hope to have final approval of the settlement agreement between…
News February 1
When Your Management Isn’t
When you look at the picture above, what do you see? If you’re like many people, you might…
News February 1
How to Effectively Apply Consequences
In today’s pampered age and increasingly politically correct climate, “applying consequences” has somehow become perceived as harsh, unfair,…
News February 1
Interview with Mel Watson, General Manager of BMW of Spokane
Mel Watson brings a passion for cars and a strong community commitment to his position as General Manager…
News February 1
Interview With Don Hall – Part II
As mentioned in the January issue, Don Hall and I spent numerous hours together attempting to take a…
News February 1
