What is the Best Predictor of Customer Loyalty? [VIDEO]
AutoLoop VP, Analytics and Data Services shares findings about the best predictor of customer loyalty from AutoLoop's recently…
News February 24Latest in: Leadership
Are Millennials Disrupting the Auto Industry?
Millennials are growing in number and their car buying preferences are vastly different than baby boomers or Gen…
News February 24
Adapting Your Team to the New World of Retail
Over the past decade or so, the world of vehicle sales has changed in ways that have greatly…
News February 21
How to Capture More Revenue Without Much Effort
One of the advantages of Pre-Paid Maintenance Programs (PPM) is that they span the generational gaps. Regardless of…
News February 21
The Generational Differences in Car Buying
In the past, when it came time to buy a car, the family loaded up and toured dealerships…
News February 17
How to Actually Integrate Vendors Into a Digital System That Works
Choosing the right vendors to help with a killer digital marketing strategy is a crucial, and sometimes painstaking,…
News February 15
How to Introduce a New Technology Into Your Dealership
Every year at NADA I am amazed at the number of new and exciting technologies being introduced. Some…
News February 14
Nobody’s Perfect: Trust Your Team
In the automotive industry, as in all others, no matter whether you’re in a dealership or work as…
News February 14
Will Customers Finance Their Cars Online?
Your customer is knee-deep in the car-buying process and ready for the final part, the car financing. Finally,…
News February 14
Just Because You Have New Technology, Doesn’t Make You Compliant
Recently, I was visiting with a dealer and the recent rash of articles concerning compliance came up. As…
News February 13
