Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: Leadership

Main Featured

How To Remove Friction Between Teams

Recently I returned for a follow up visit with a client where we had installed a new sales…

News November 1
Main Featured

Quick Tip 35: The SRP Metric Every Dealer Should Be Using

In this Lot Party show quick tip, Jasen Rice shares a metric all dealers should be using when…

News October 31

Used Car Market Insights: Used Vehicle Values Depreciate at a Steady Rate

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News October 31
Main Featured

Holidays are the Perfect Time to Nurture Loyalty

It’s beginning to look a lot like the holidays. In retail, that typically means an upsurge in business.…

News October 31

3 Easy Ways to Achieve a Stronger Digital Presence

How does your community perceive you and your dealership? What about your internet viewers? While you may have…

News October 30
Main Featured

Witt’s Wise Words: Digital Word of Mouth

Bill Wittenmyer shares the importance of leveraging digital word-of-mouth at your dealership in this week’s installment of Witt’s…

News October 30
Main Featured

Technology in the Service Drive

AutoLoop’s Director of Professional Services Stephen Coambes shares innovative technologies that dealers can use in the service drive.

News October 30
Main Featured

Why Electric Vehicles Will Change the Auto Industry

CEO / Founder Ujj Nath explains why the auto industry needs to be prepared for the rise of…

News October 30

The Current State of Denial

Often when I travel, I encounter things that connect with what I am currently working on with my…

News October 27
Main Featured

To Improve Customer Experience, Employees Must Own It!

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service…

News October 27