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Latest in: Leadership

Main Featured

The Data Doesn’t Lie: Shocking Discoveries In Automotive Attribution

By Steve White and David Metter One of the hottest topics for dealers today is attribution – and…

News November 7
Main Featured

The First Step in the Coffin of MPIs

Ujj Nath shares his vision of the fate of multi-point inspections in this short video blog.

News November 6
Main Featured

Witt’s Wise Words: Eat the Big Frog First

Bill Wittenmyer explains the concept of why dealerships should train their staff to “eat the big frog first”…

News November 6

BLACK BOOK USED VEHICLE RETENTION INDEX CLIMBS FOR SECOND-STRAIGHT MONTH ENTERING FINAL STRETCH OF 2017

LAWRENCEVILLE, GA (November 3, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used…

News November 3
Main Featured

Freebie Friday: Customer Experiences Drive Referrals

The biggest source of leads or lost business might be right under your nose. In this Freebie Friday…

News November 3
Main Featured

How to Spot a Process Breakdown

Have you ever suspected that a process is broken, but you’re not sure what to fix? Every dealer…

News November 3
Dealer Magazine

Top Three Information Technology (IT) Recommendations for Stability and Increased Productivity at Your Dealership

Most dealers view IT as merely an expense, a cost of doing business, rather than what it truly…

News November 3
Dealer Magazine

The New Car Manager’s Modern Guide to Merchandising

Perhaps more than any other role in the dealership, the new car manager’s responsibilities are evolving rapidly. It…

News November 3
Dealer Magazine

The Online Shopping Experience Has Radically Changed. Your Dealership Can Reap the Benefits.

Recently, I experienced what felt like walking out of a time machine: I returned to the US after…

News November 3
Dealer Magazine

Interview with Cameron Johnson, Dealer Principal, Magic City Ford, Roanoke, Virginia & Lexington, Virginia

Magic City Ford Lincoln is a fourth-generation family dealership that’s been serving consumers in the Roanoke, Virginia, area…

News November 2