Give Them Some Skin in the Game, Stop the Silos
There can be no arguing that most dealerships operate in silos. Typically, four exist: New Car Sales, Used Car…
News January 10Latest in: Leadership
Used Car Market Insights: Market Decline Continues in the New Year
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News January 9
It’s 2018. Now What?
If you work in a dealership, my bet is that you are either celebrating because you exceeded your…
News January 9
The 2018 Big Data Landscape: You Can’t Run & You Can’t Hide
Every New Year is accompanied by a revitalized, fresh new wave of energy. It’s exciting to hit that…
News January 8
Witt’s Wise Words: Are Your Payplans Keeping Up?
In this edition of Witt’s Wise Words, Bill Wittenmyer shares why ensuring that your payplans are keeping up…
News January 8
Brand Centric Growth
I once heard influential thinker Michael Porter say that strategy is as much about what you choose not…
News January 8
Amazon Is Coming: How Auto Dealerships Can Win
When the history of retail in the digital era is written, the calculus in defining winners and losers…
News January 5
Black Book Used Vehicle Retention Index Finishes December On a Slightly Weaker Note
2017 Overall Saw Stronger-Than-Expected Retention Rates from Economy & Hurricanes LAWRENCEVILLE, GA (January 5, 2018) – Black Book,…
News January 5
Freebie Friday: Shut Up and Listen More
In this week’s episode of Freebie Friday, Bill Wittenmyer explains why salespeople should stop talking so much and…
News January 5
The New Year’s Resolution You Should Keep: Managing Your Healthcare Costs
January is the month of new beginnings, and of course, New Year’s resolutions. But beyond setting a personal…
News January 3
