Training and Education: An Investment or Expense?
Most businesses agree that training and education are important parts of employee development.Yet, most also view this process…
News March 14Latest in: Leadership
Building a Company Culture Geared to Succeed
Throughout my time in the automotive industry, I have visited hundreds of dealerships. I have seen every type…
News March 14
Six Weeks in a Row of Higher Depreciation in Trucks vs. Cars
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News March 13
A PERFECT Example of the Trifecta that Creates Loyalty
The never-ending question is… what does it take to earn customer loyalty? Of course, the answer changes all…
News March 13
Witt’s Wise Words: Don’t Let Fear Control Your Success
We all have fears – fear of failure, fear of unaccomplishment, and so many others. In this week’s…
News March 12
Big Data Busted 3: How Large Auto Groups Can Win with Better Data
Welcome back to my three-part series on how to implement Big Data to find the unique data hook…
News March 10
3 Fundamentals to Push Your New Vehicle Performance, Profitability
You could sum up the ways dealers are navigating this year’s new vehicle market with three words—focus on…
News March 10
It Takes Two: Who is buying all of these dealerships?
In prior columns in this magazine, we have discussed the robust transaction market for auto dealerships, a trend…
News March 10
A Mystery Shop for a Major National OEM
We were recently (2018) contracted to conduct a thorough mystery shop campaign all over the U.S. for a…
News March 10
What Are You Offended by Today, and What’s It Costing You?
This article is about staying more focused on what matters most so you can get more of the…
News March 10
