How Technology has Transformed Customer Service
Technology has increased by leaps and bounds. It’s also greatly improved our lives. This impact spills over into…
News September 23Latest in: Event News
Turn One-Time Visitors into Lifelong Customers
The objective for dealerships is profitable growth. All the things that dealers manage every day — customer interactions,…
News September 23
Don’t Miss Revenue Opportunities!!
It is widely known that Service is the lifeblood of all dealerships and, in many cases, keeps dealerships…
News September 21
How to Boost Your Recall Completion Rate
Today one of five vehicles on the road are under recall. This year alone there have been 46…
News September 21
Can You Sell Cars on Facebook Marketplace?
Since Facebook has exploded, businesses have all rushed to capture their audience’s attention and leverage the platform’s marketing…
News September 20
Think Tank: Humanizing Your Marketing with Video
Your marketing is what’s meant to drive leads to your door, but that doesn’t mean every aspect of…
News September 19
Hard Facts: How to Collect Customer Feedback & Why You SHOULD!
While criticism is often hard to hear, when it comes to our businesses or our work– customer feedback…
News September 17
Own Your Market
Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why dealers need to own their market in this video…
News September 14
Profit By Action Quick Tip: Extent of the Service Opportunity to Franchise Dealers
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip,…
News September 14
Facebook Gets Rid of Reviews and Changes to Recommendations
5 stars, 2 stars, 0 stars. For more than a hundred years, we’ve been ranking businesses with a…
News September 13
