Interview with 2016 NADA Chairman Jeff Carlson
Jeff Carlson assumes the gavel this month as the National Automobile Dealers Association's Chairman for 2016. He began…
News January 15Latest in: Dealer News
Chimp, Chump, Champ – The 3 Stages of Successor Development
On a limited basis, The Rawls Group provides Successor Development Forums (SDF) for prospective leaders who feel they…
News January 10
What’s Your Dealership’s Chemistry with Women?
When it comes to customer service or sales, we often talk about having the right chemistry with a…
News January 7
Neuroscience and How it Impacts Selling Cars to Women
Even if everyone at your dealership is thoroughly trained and experienced in selling cars, you may be surprised…
News November 12
The Emerging Buying Power Of Women
What if you had access to real-time analytics regarding the top reasons women buy at your dealership? Or,…
News October 16
3 Reason to Stop Believing the Millennials Lie
There is no escaping the love affair with Millennials. Everyone has an opinion on them and how they…
News July 15
Reputation Management Need to Know
Solid management of your reputation can result in real business growth. Word of mouth means everything in the…
News July 15
5 Secrets To Getting Subscribers To Forward Your Emails
Social sharing gets a lot of attention — in large part, because it’s relatively easy to measure —…
News July 15
Service Worth Sharing is the Future of Your Dealership
As the automotive industry continues to evolve and look toward the future, it is clear that service departments…
News July 15
Customer Service – The DISC Styles Way!
Everywhere you turn today, you hear about the importance of customer satisfaction. From the bank to the phone…
News July 15
