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DealerPoint
Insights
US Auto Marketing Leaders Say AI is Cutting Workload Pressure, Not Jobs
More than half say AI time savings are improving employee wellbeing or reducing workload
Press ReleasesThe Hidden Cost of No-Shows (and How Better Pre-Visit Communication Fixes It)
Dealerships don’t have a “simple” no-show problem. Operationally, they have a frustrating continuity problem. A customer could book a service visit online, ask one follow-up question in chat, then call…
LeadershipAuto Finance Digital Adoption Trends Reflect a Market Navigating Operational Pressure
The first quarter of 2026 continued to reflect a challenging operating environment for auto lenders and their dealer partners. New vehicle sales declined during the quarter as affordability pressures remained,…
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