3 Tips for Bridging the Customer Expectation Gap
Dealers are great at creating expectations. They advertise their dealerships as family owned, friendly, hassle-free and low-price leaders.…
Dealer News April 4Latest in: News
Inspiration isn’t Enough!
The gender gap in the automotive industry is not a gap at all; it’s a canyon. The Catalyst…
Marketing April 4
Margin Compression Takes A Bite—How Will You Bite Back?
For many dealers, margin compression in used vehicles has been a bit like a leaky water line. The…
Dealer News April 3
A Mystery Shop for a Major National OEM (Part 2)
Last month, I introduced Part 1 of a two-part article series on a national Mystery Shop that Dealer…
Event News April 3
NO, Dealers! You Don’t Need Work-Life Balance.
According to a recent study of young executives by HubSpot, one in two people say that they need…
Event News April 3
Relationship Development With People Is the Key to Your Success
Would you agree that great people drive greatness and without good people, your business is just a sound…
Event News April 3
Six Steps to Promote People Properly
Some leaders excel at picking others for promotion and development while others lead their organizations into chaos or…
Dealer News April 3
The One Thing That Changes Everything in F&I
F&I has been experiencing a tremendous amount of turbulence in the marketplace. Consumer advocacy groups, agents, vendors, and…
Press Releases April 3
