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The Truth about Decline
Most managers don’t realize their organization is in decline until results hit the skids. Then they react, or…
Dealer News May 4Family Feuds and Business Turf Wars: How Do They Start? How Do They End?
A lot of people lose sleep over a great divide where two or more people have chosen sides.…
Dealer News May 43 Ways Packs Prove Problematic for Dealers
There’s no question that dealers like packs. But packs have become increasingly problematic for dealers, sometimes in ways…
Leadership May 4Never Underestimate The Outcome Of Tomorrow By What You Do Today
Entrepreneurial leadership has never been more important in business than it is right now! Entrepreneurial Leaders need to…
Dealer News May 4Brand Loyalty Decreases as Length of Ownership Increases…Say What?
I bought my first new car, a 1983 Ford Bronco, about a year after I graduated from college.…
Dealer News May 4The Other Half: Is Your Dealership Neglecting the Most Important Half of the Market?
Women drivers now outnumber male drivers, and women influence as much as 80% of all auto purchases. 53%…
Dealer News May 4NCM® Associates’ BHPH Team to Attend Its 15th NABD Conference This Year
Overland Park, Kan., May 4, 2015 – NCM® Associates (www.ncmassociates.com), a 100% employee-owned company and originator of the 20 Group peer collaboration…
Dealer News May 48 Characteristics of a Top-Notch Customer Experience Manager
8 Characteristics of a Top-Notch Customer Experience Manager We communicate with customers much more online today and it’s…
Marketing May 4Highlights From the 18th Digital Dealer Conference & Exposition
Highlights From the 18th Digital Dealer Conference & Exposition, from Bryant Surety Bonds. One of the most important…
Dealer News May 4
