Dealer OPS & Leadership
Online Virtual Retailing Continues to Climb As Automotive Dealerships Move to ‘New Normal’
Data from Gubagoo Shows that Car Buyers Have a Growing Preference for Conversational Commerce Tools BOCA RATON, Fla., July 14, 2020 /PRNewswire/ -- Gubagoo – the leading provider of digital retailing and messaging solutions for automotive dealerships – published data...
DealerSocket’s DealerFire, Stream Companies Announce Strategic Partnership
Award-Winning Website Provider Partners with Fully Integrated Digital Agency DALLAS, July 14, 2020 — DealerFire, a business unit of DealerSocket, and Stream Companies, a full-service, fully integrated, tech-enabled ad agency, today announced a strategic partnership...
automotiveMastermind Hires & Promotes New Executives to Strengthen Leadership Team
NEW YORK (July 13, 2020) - automotiveMastermind®, part of IHS Markit (NYSE: INFO) and a leading provider of predictive analytics and marketing automation solutions for dealerships and manufacturers, has hired two new executives and promoted one to add to its...
North Carolina To Allow Digital Processing of Total Loss Titles
IAA and Dealertrack expand strategic agreement, bringing speed and efficiency to title delivery for the entire auto industry NORTH HILLS, NY and WESTCHESTER, IL, July 9, 2020 – The General Assembly of North Carolina has amended its laws governing the title transfer of...
Inovatec Systems Corp. Announces Partnership with Wisconsin Consumer Credit
BURNABY, BC (July 8, 2020) - Inovatec Systems Corp., a provider of industry-leading, cloud-based software solutions for all financial institutions, announced today its strategic partnership with Wisconsin Consumer Credit, a leader in automotive finance. Wisconsin...
Used vs. New Sales Trends Week of July 4
Background: New-car inventory at the beginning of June was down by a third, compared to the same time last year, according to research from Edmunds.com. At the same time, June auto sales climbed about 3.3% from May, although they are down by 30% compared to a year...
5 Tips to Train and Retain Your Sales Staff
By Bill Wittenmyer, VP of Sales, Layered Apps & Competitive Accounts, CDK Global How well do you retain sales staff? According to Automotive News, the annual turnover rate average for salespeople in our business is 67%. That is an alarming statistic when you...
Customer Experience: Your Competitive Advantage
By Steve Southin, Co-CEO, PAVE COVID-19 has reformed and redefined the customer experience (CX), requiring dealers to think beyond short-term fixes to plan for the future - a new normal with increased consumer interest in digital retailing options, according to the...
Xtime Launches FlexPay to Offer Improved Service Financing Options to Dealers and Customers
New solution helps maximize revenue for dealers through more simplified payment plans for customers MISSION, Kan., July 7, 2020 – Many service customers struggle to pay for auto repairs out of pocket, making it difficult for dealerships to sell service recommendations...
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