Dealer OPS & Leadership
CAR-Research XRM Releases Auto Dealers’ Guide to Outselling Competition, Increasing Car Sales, Decreasing 3rd Party Leads, & Closing more Be-Backs
Houston, Texas – Many auto dealerships are closing just twenty percent of shoppers who come through the doors, while the remaining eighty percent simply walk away to a competitor. CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding...
Kbb.com Reports Vehicle Manufacturers With Best Total Cost of Ownership
IRVINE, Calif. -- Kelley Blue Book www.kbb.com, the leading provider of new car and used car information, today reports the top three luxury and top three non-luxury brands with the lowest average Total Cost of Ownership for the initial five-year ownership period....
Automaker Recalls Certain Midsized Vehicles
According to The Wall Street Journal, General Motors is recalling certain 2012 Chevrolet Impala and 2012 Buick LaCrosse vehicles to fix a problem with the electronic stability control. The story said the recall includes more than 14,000 vehicles.
CarDomain Launches Advanced Brand Pages to Include Aftermarket Manufacturers’ Content from Twitter, Facebook and YouTube
Los Angeles, California - CarDomain, the largest social networking site for car lovers, today introduced a major enhancement to its exclusive Brand Pages, now enabling aftermarket manufacturers to link social networking content originating from their Facebook,...
NHTSA Opens Investigation into BMW Vehicles
BMW is under fire from the National Highway Traffic Safety Administration for vehicles that may roll away, according to The Detroit News. The story said the investigation includes 120,000 2002-2007 BMW 7-series vehicles. NHTSA started to get complaints from owners of...
Dealer-FX President and CEO Describes Social Service Marketing: The Next Frontier for Driving Customer Retention
While many dealerships have invested both time and money into developing a digital and social strategy to attract customers and sell cars, few have considered how to use this new technology to help them build trust and retain customers. In fact, the way dealers...
DealerOn VP Explains Why Dealers Need Stand-alone Service Websites
Do you know about the current competitive landscape of online marketing for service center, parts and accessories profit centers? Why do dealers typically lose the digital marketing battle against national service brands such as Sears Auto Center, Jiffy Lube, Meineke...
Sales to Service Ain’t Guaranteed, Paco
I long for the old days. You may remember when we didn’t need no stinkin’ process for converting a newly sold customer into a servicing customer. Why? Well, within a month or two (or week), something was gonna break, squeak, whine, tick or otherwise bug the customer...
Edmunds.com Data Suggests Stock Market Turmoil and Decreased Consumer Confidence Not Significantly Affecting Car Sales Yet
SANTA MONICA, Calif. — Edmunds.com, the premier online resource for automotive information, estimates that so far in August, new cars are selling at a Seasonally Adjusted Annual Rate (SAAR) of about 12.1 million units. "Compared with July, sales look essentially flat....
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