5 Ways Dealerships Are Turning Phone Conversations into Revenue in 2026
Dealerships spend heavily to generate calls, marketing dollars, SEO, paid search, reputation management, all aimed at getting the…
News October 1Latest in: Sales and Finance
The F&I Opportunity Dealers May Be Overlooking: Consistency, Not More Products
For years, F&I performance has focused on which products dealerships offer and what customers are buying. But recent…
News September 30
Why Dealership Service Departments Are Leaving Millions in Revenue on the Table
Service departments and F&I offices are both critical parts of a dealership’s ability to retain customers and generate…
News September 28
More Due Dates, More Missed Payments: What the Fed Found in BHPH Lending
Approximately 14% of subprime Buy Here Pay Here (BHPH) loan balances are on weekly or biweekly repayment schedules,…
News September 24
A Readiness Playbook for the Next Phase of AI for Auto Dealers and Lenders
The conversation around AI and auto lending has moved from whether it will affect the business to when…
News September 21
Your Vehicle Acquisition Team Should Be Driven By Analytics Pros, Not Legacy Car People
Every dealership sources inventory somewhere, but the channels do not behave the same way. New vehicle allocation is…
News September 17
The Real AI Opportunity for F&I May Not Even Be Consumer-Facing
Ask ten people in the automotive F&I business what “AI” means to their store right now, and most…
News September 14
Compliance Considerations Are Becoming a Larger Part of the Technology Modernization Discussion for Dealers & Lenders
For many years, platform migration in auto lending was framed mostly as an efficiency question: faster origination, lower…
News September 10
Getting From Automation to Autonomy for Dealers and Lenders
For years, the auto dealer and lending industry’s digital transformation focused almost exclusively on automation—the pursuit of doing…
News September 3
Are You Putting Your Phones First? 10 Ways to Turn Your Phone Into a Competitive Advantage
Your competition has a phone too. What are you doing differently with yours? You spend real money to…
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