Never Miss a Lead: How AI Receptionist Transforms Dealership Sales & Service
Maximizing customer satisfaction and sales in today’s dealerships isn’t about hiring more staff; it’s about working smarter at…
Downloads June 16Latest in: Sales and Finance
Why Today’s Street-Sourced Dealers Are the Biggest Threats to Public Retailers
For decades, the American auto dealer has operated on a predictable, rhythmic cycle. New cars arrived from the…
News June 3
Why Your Manual Fraud Analysts May Be Looking at the Wrong Things
According to a recent industry survey, nearly three-quarters of financial institutions still manually check a significant portion of…
News May 29
F&I Profit Per Vehicle Just Hit a Record High. Used and Independent Dealers Are Positioned to Capture More of It Than Ever Before.
Independent dealers have always had the used car customer. Now they have the F&I infrastructure to match.
News May 27
The Compliance Confidence Crisis: What the Numbers Tell Us About an Emerging Challenge for Lenders
Something significant has shifted in the lending compliance landscape and the data is finally backing up what many…
News May 21
Your F&I Menu Is Stuck. Here’s Why – and What You Can Do About It.
The technology infrastructure behind F&I product development has changed significantly. Dealers who understand it will have better menus,…
News April 30
The Real Auto Affordability Crisis Has Nothing to Do with Interest Rates
For the past two years, the automotive industry has been locked in a debate about interest rates. When…
News April 27
Why Misaligned Risk Functions are Costing Dealers and Lenders More Than They Realize
In the high-pressure environment of an auto dealership, the goal is simple: get the customer into the right…
News April 22
Why the Coming Wave of EV Lease Returns Demands a New Calculation Standard
At almost any other time, franchised auto dealers would greet tens of thousands of low-mileage lease returns streaming…
News April 21
The New F&I Profit Center: Why Payment Servicing is the Next Big Reinsurance Play
As affordability pressures mount and loan terms stretch, biweekly payment servicing is emerging as a significant reinsurance premium…
News April 15
