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Getting Something Done Well – Try It Sometime (If You Can) – Part 1

While doing some light reading in a recent issue of the Harvard Business Review, I discovered an interesting article titled “Why Strategy Execution Unravels,” which detailed the results of an interesting poll of some 400 international chief execu
May 4, 2015
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Opportunity Costs of Ignoring Your Bottom Line

 1. Introduction There are many competing initiatives that leadership faces in the business world every single day. The recent NADA show in San Francisco presented many new and interesting opportunities to drive top line sales. There were new busine
May 4, 2015
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The Truth about Decline

Most managers don’t realize their organization is in decline until results hit the skids. Then they react, or overreact, as they scramble to get things on track. This is both foolish and unnecessary. There are actually four stages of decline, and i
May 4, 2015
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Family Feuds and Business Turf Wars: How Do They Start? How Do They End?

A lot of people lose sleep over a great divide where two or more people have chosen sides. It happens wherever there are people. It could be among friends, enemies, a family or families, clients, or business partners. Usually it is a disagreement ove
May 4, 2015
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3 Ways Packs Prove Problematic for Dealers

There’s no question that dealers like packs. But packs have become increasingly problematic for dealers, sometimes in ways they fail or refuse to see. I recently asked a group of dealers to share how much they packed their used vehicles. The respon
May 4, 2015
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Never Underestimate The Outcome Of Tomorrow By What You Do Today

Entrepreneurial leadership has never been more important in business than it is right now! Entrepreneurial Leaders need to be developing great people, teamwork, hiring practices, smoother processes, better profit pictures and enhanced customer relati
May 4, 2015
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Brand Loyalty Decreases as Length of Ownership Increases…Say What?

I bought my first new car, a 1983 Ford Bronco, about a year after I graduated from college. I kept it 21 years but in 1999 I bought my second new car, a Windstar, which means I had two Fords in my garage at the same time. My daughters drove the Winds
May 4, 2015
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The Other Half: Is Your Dealership Neglecting the Most Important Half of the Market?

Women drivers now outnumber male drivers, and women influence as much as 80% of all auto purchases. 53% of millennial car buyers are women.1 With these numbers projected to escalate, creating a sales environment that encourages women shoppers and buy
May 4, 2015
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NCM® Associates’ BHPH Team to Attend Its 15th NABD Conference This Year

Overland Park, Kan., May 4, 2015 – NCM® Associates (www.ncmassociates.com), a 100% employee-owned company and originator of the 20 Group peer collaboration model, provides automotive retail consulting and management training, operations Bench
May 4, 2015