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Digital Marketing: Google Analytics 101
Chances are your dealership has already signed up with Google Analytics. Why wouldn’t you? It’s free. But what exactly does it do? Why do you need it? How can you use it to make better decisions
Apr 4, 2016
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Interview with Joel DeNooyer, Dealer, DeNooyer Chevrolet
Joel DeNooyer of DeNooyer Chevrolet is a third-generation dealer. His father, wanting his own store, struck out on his own in the early 70s leaving his father’s dealership in western Michigan.
Apr 4, 2016
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Piggyback Power!
If you employ radio advertising in your marketing plan, 'piggybacking' 30-second spots can help you achieve greater value and a more powerful presence while taking advantage of co-op funds in a
Apr 4, 2016
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Best Opportunities to Reduce Costs and Improve Gross in 2016
Other than payroll and floor plan expenses, the spend for supplies and services can consume a large part of a dealership’s revenues. Spending the time to source, quote and negotiate 130 categories of
Apr 4, 2016
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All Managers Are Not Equal
The Best Ones Are Winning Coaches Most people when asked what a leader looks like respond by identifying various titles such as: certain presidents, maybe senators, scientists, governors, military leaders, various business leaders, and…successf
Apr 4, 2016
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Open Recalls and Stop-Sale Directives on New and Used Vehicles
I wrote in this column a few months back concerning the expansion by GM and Chrysler Fiat stop-sale directives on new vehicles to include used vehicles as well. The question for dealers at that time was whether a manufacturer could prohibit a dealer
Apr 4, 2016
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Setting Your Business and Family up for Continued Growth, Now and in the Future
Do you have a vision for your business but are unsure how to get there, or feel like issues keep getting in the way? Have you ever considered how you would overcome the feeling of being blindsided by the unexpected? Most of us go through the day with
Apr 4, 2016
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Compliance vs. Ethics: The Lines Are Getting Blurry in the Car Business
Ethics and compliance are different from each other, but both are vitally important to the long-term success of dealerships and automotive professionals. Often the terms “unethical” and “illegal”
Apr 4, 2016
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The Trickle-Down Effect: How Violations of Federal Laws Can Trigger Violations of State Laws
Federal and state laws, and how they play off of each other present a combination of potential liabilities for dealerships. And, dealers need to be aware of these interactions of liabilities to help avoid
Apr 4, 2016