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Electric Vehicles Could be Auto Industry’s Biggest Disruption EVER!
The next evolution in the automotive industry will fundamentally transform dealership service departments… and this one will be big: service departments that could be empty. If you look at current trends, you can see the writing is on the wall; rid
Oct 3, 2017
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Why Rich Information is Critical to VDPs
SpinCar CEO Devin Daly explains why providing as much vehicle information as possible on a VDP is critical.
Oct 3, 2017
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Witts Wise Words: Most Crucial 4Q E-Mail Campaigns
In this episode of Witt’s Wise Words, Bill Wittenmyer shares the most crucial campaigns dealers should be focusing on in the 4th quarter.
Oct 3, 2017
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How Employee Engagement Delivers ROI
Is your dealership the kind of place where employees can’t wait to come to work every morning? Do your employees arrive early and stay late because they love their jobs, not because they feel they have to? If you answer with a resounding ‘
Sep 29, 2017
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The Service Reception Process Revealed – Jaw Dropping
Sorry, just had to do that in my current aggravated state – yellow journalism headlines everywhere – YUK. Sit or stand? That is a pertinent question for both customers and assistant service managers (writers). Should the ASM be standing at his or
Sep 29, 2017
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A Scientific Model for Building Customer Trust
Do your customers trust your salespeople? According to the most recent Gallup poll on the subject, the answer is a resounding “No!”. Americans rank car salespeople as the third least trustworthy profession. Only members of Congress rank lower, an
Sep 29, 2017
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Customer Acquisition Can Be More Effective When You Spend $0
Customer retention is typically much less expensive than customer acquisition. However, with the advent of the internet, consumers are changing. Now, I’m not saying that your dealership should ditch retention and loyalty strategies – not by a lon
Sep 29, 2017
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RMS Automotive Adds Carfax Search to Digital Sales Platform
Vehicle history search helps dealers source inventory more efficiently and buy with greater confidence ATLANTA, Sept. 28, 2017 /PRNewswire/ — RMS Automotive has partnered with Carfax to enhance the digital buying experience using key vehicle h
Sep 29, 2017
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Industry-leading F&I Service Provider Grows Its National Footprint
AutoPayPlus biweekly loan acceleration service now available in 37 states ORLANDO, Fla. (September 28, 2017) – US Equity Advantage (USEA) is now licensed in Mississippi, New York, Tennessee and Washington, D.C., bringing to 37 the number of states
Sep 29, 2017