Auto Retail News

 The first step of any sales process is PROSPECTING. This QuickTip will help you improve your approach to obtaining referrals from existing customers.

The new dealership, located on ‘Auto Row’ among other auto brand’s stores, uses the latest technologies to attract passersby and simplify operations. SALT LAKE CITY, April 9, 2019 — When Volvo bought space along New York City’s 11th Avenue

Leverages Black Book’s Most Precise Valuation Resources for Automotive Professionals   LAWRENCEVILLE, GA (May 2, 2019) – Black Book, known in the automotive industry for providing timely, independent and precise vehicle pricing information, ann

When it comes to social media, some dealers are uncertain of its benefits or unwilling to pay for the reach – and in some cases, both. Well, it is worth getting on the bandwagon as social media usage continues to expand with projections of over 3 B

Walk-ins are a major source of dealership traffic. On the one hand, that’s great for dealerships, because it means less time chasing down leads, since customers simply show up at your door. But it also means that when walk-ins dry up, so does a maj

I have been studying Amazon and unknown to me, they seem to follow the same principle that I promote to dealers. I call it the Circle of Convenience and Trust. Amazon obsesses about convenience. I am sure some of you suffer from the “brown box

We have all had moments we wished we could do-over. For anyone who saw Avengers Endgame, you understand the value of “undoing” cannot be overstated. So what do we do when against our best efforts to build a strong customer-centric reputat

If your F&I team operates on all cylinders, chances are they have created an F&I culture within your store. This type of culture is one where  salespeople and sales managers are supportive of their efforts and customers see great value in F&

In this competitive auto retail space, salespeople have the potential to earn six to seven-figure income — a compelling reason why many individuals from diverse backgrounds enter into the industry. However, success selling cars does not depend