Auto Retail News

From Auto News, view a personal interview with Thomas Moorehead of Sterling, VA. The dealer-leader provides insight on how his service department provides customer relations that guarantee return customers. Moorehead provides statistics, dealership s

From NCMi blog, experts review what makes a manager great in a more difficult environment where spending flows less freely. Tips on managing your sales department include letting your best salesman stay your best salesman, drafting good sales manager

Below, NHTSA published the latest recall list and links. Some issues include an accidental braking feature with some Honda/Acura models, Cadillac/Buick loss of engine braking and an error in certain Nissan models that mislabels gears when shifting. P

With the 2008 auto sales slowdown hitting service departments today, it’s no wonder why dealers are still asking the question – is 100% Service Absorption really just a myth? With fewer new vehicles on the road, a continued decline in warranty wo

Bureau Provides Guidance on Fair Lending Practices to Indirect Auto Lenders WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) released a bulletin explaining that certain lenders that offer auto loans through dealerships are

Ford has begun requiring that more than 100 materials and components meet stringent standards to minimize potential allergy issues on the new Fusion and other Ford vehicles Engineers avoid materials such as latex, chrome and nickel – a metal 10 per

Harley-Davidson, MAC Cosmetics, Saks Department Stores and Starwood Hotels & Resorts Show Gains and Capture Brand of the Year Distinction in their Respective Categories NEW YORK  — As Americans continue to receive conflicting messages abou

Bloomberg provides full disclosure on the ramifications of loan discrimination for dealers since yesterday’s CFPB ruling. Comments from Richard Cordray, and the Consumer Bankers Association, explain possible lender control issues and financial

Dealership auto lending policies should expect to be audited in upcoming laws and bulleting produced by the CFPB. Investigations of dealer’s policies, auto finance sources, and the Equal Credit Opportunity Act’s application to direct and