Auto Retail News

According to Detroit Free Press, Philip Caldwell, Ford CEO, dies at 93. Philip Caldwell, the first non-family member entrusted to run the Ford Motor Co., has died at the age of 93. The resident of New Canaan, Conn., died Wednesday from complications

According to The Detroit News, the Hyundai Santa Fe is being investigated by NHTSA. U.S. safety regulators are investigating complaints that the Hyundai Santa Fe sport utility vehicle can suddenly lose power. The National Highway Traffic Safety Admin

According to Pursuitist, the 1954 Mercedes-Benz Formula 1 car sells for nearly $30 million. The Goodwood Festival of Speed set a new record – and it has nothing to do with how fast a car went. The festival kicked off in grand fashion when a W196R F

Every service director is responsible for continuously improving revenue, customer and employee satisfaction and retention – while keeping employee costs and shop expenses under control. To say this is a full-time job is an understatement. The dema

Auto body shop marketing, from Stratosphere Studio. In the automotive repair industry, some of the toughest problems that technicians tackle involve properly diagnosing vehicular issues and determining how best to repair those issues. Managing the ma

What to do when that MIL isn’t on when the customer finally arrives at the shop, from Search Auto Parts. Has this ever happened to you? A customer calls telling you that her car’s Malfunction Indicator Lamp (MIL) is on and she’s worried about w

Minnesota, known as “The Land of 10,000 Lakes” and located on the largest of the Great Lakes, Lake Superior, is known for its relatively high humidity in the summer months. But, what many overlook in this part of the country from May through Sept

10 cars that maintain their resale value, according to The Street. If your car is an investment, buying one should be as much about the return on that investment in the long run as it is about getting from here to there now. While it’s tough to

Reciting word tracks and spewing benefits is one of the least effective ways of selling F&I products to today’s continuously online, iPad wielding consumer. If your F&I manager is still using product brochures and an evidence manual with th