Auto Retail News

Service Loyalty Drives Revenue: Dealerships lose an estimated $12,398 in lifetime service revenue per customer who takes their maintenance business elsewhere. Bridging Operational Gaps: Addressing gaps in first-appointment scheduling, trade-in offer

AI-Powered TikTok Integration: Phyron’s new integration with TikTok’s Automotive Ads for Inventory enables dealerships to automatically create and scale video ads for their entire inventory. Overcoming Video Production Challenges: Phyron&

Agreement to acquire Fullpath adds Customer Data Platform, marketing automation, and AI capabilities to the Cox Automotive portfolio - giving dealers a unified platform to compete in an AI-driven retail environment

The used car market in 2026 is being reshaped by a buyer most dealerships aren’t built to serve: the first-time purchaser. Tariff driven new vehicle prices, tighter household budgets, and a generation that research everything before walking onto a

Launch of Virtual Fleet Manager: Vehicle Management Systems (VMS) has introduced the Virtual Fleet Manager, an AI-driven platform designed to automate fleet maintenance. AI-First Technology: The platform leverages advanced AI technology to streamlin

In the high-pressure environment of an auto dealership, the goal is simple: get the customer into the right car and get the deal funded as quickly as possible. However, a “dirty” deal jacket—one containing manipulated or fabricated docu

Registration for Digital Dealer Conference and Expo 2026 is officially open! This year the event will be moving to the heart of the American automotive industry, Detroit. Digital Dealer is the only conference and expo built specifically for automotiv

Contest recognizes technicians for high-quality inspection videos that drive repair approvals and customer confidence

At almost any other time, franchised auto dealers would greet tens of thousands of low-mileage lease returns streaming onto their lots as a welcome windfall. But the wave approaching in 2026 is unlike anything the industry has seen before, and the ri