Auto Retail News

Integration adds service history and recall visibility into service lane for faster, more accurate appraisals and damage assessment decisions across hundreds of dealerships

For a long time, fixed ops was treated like the back half of the dealership. That mindset does not work anymore. If you look at what is happening in the market right now, fixed ops is one of the biggest opportunities dealers have to drive profitabili

More than half say AI time savings are improving employee wellbeing or reducing workload

Dealerships don’t have a “simple” no-show problem. Operationally, they have a frustrating continuity problem. A customer could book a service visit online, ask one follow-up question in chat, then call the store to confirm timing. From the cust

The first quarter of 2026 continued to reflect a challenging operating environment for auto lenders and their dealer partners. New vehicle sales declined during the quarter as affordability pressures remained, loan terms continued to rise, and lender

More than 1 million Stellantis vehicles recalled for fire risk

The automotive industry is entering one of the most important turning points in modern retail history. Over the last several years, dealerships experienced dramatic highs and rapid changes that permanently reshaped the business. During the COVID era,

The one role that pays for itself in ninety days.

At 10:47 PM, a buyer is sitting on the couch after dinner. The house is quiet. The laptop is open. Three tabs are running side by side: one for inventory, one for financing, and one for reviews. They are not casually browsing but have narrowed the ch