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Latest in: Sales and Finance

Chrysler and GM Dealer Reinstatement Legislation

What dealers can expect through the arbitration process By the time you read this article, the deadline for…

News February 1

New and Improved Privacy Notice

The Federales mess up again When I first stated following this development, I was reminded of a bad…

News February 1

Improve your Bottom Line with Purchasing

To survive 2009, you probably cut costs by eliminating positions and reducing salaries and benefits, curtailing spending on…

News February 1

Personal Identity Theft – Is your Dealership Covered?

The idea that a dealer may be held liable for personal identity theft began to come up about…

News February 1

Leadershift is the Fuel for Success

If your store doesn’t have it, better get it Coaching an individual by influencing his view of CRM…

News February 1

Consumers Hold the Key to Continued Certified Pre-owned Sales Growth

By all accounts, as long as a supply of eligible vehicles is available, the growth in certified pre-owned…

News February 1

Ed Tonkin, NADA Chairman, Ron Tonkin Dealerships

Incoming National Automobile Dealers Association Chairman Ed Tonkin is a second-generation dealer from Portland, Oregon, who says he…

News January 10

Hired any Lazy Idiots Lately?

I find simply observing processes to be quite constructive. Sometimes just stepping back and carefully viewing how methodology…

News January 8

Putting ‘Spiral Integration’ Into Play

About 10 years ago I wrote my first article in Dealer magazine on the concept of “spiral integration.”…

News January 1

Managing the Phone Conversation

Recently, I wrote an article, “Back to Basics,” about the need for salespeople to refocus attention on their…

News January 1
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Ram to Enter SUV Market in 2028

Automotive News | Car, EV & Dealership News - Automotive News
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Michigan Supreme Court to Decide on Stellantis Contracts

Automotive News | Car, EV & Dealership News - Automotive News
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