OEMs Continue to Play Hard Ball with Dealers
A number of going-forward GM dealers recently received an unexpected “welcome letter” from New GM. The welcome letter…
News June 10Latest in: Sales and Finance
Bruce Qvale, Qvale Auto Group
You hear the name Bruce Qvale (pronounced kevallee) and probably think it sounds familiar. That’s because it is,…
News June 1Audit Your Suppliers to Reduce Costs and Improve Compliance
Businesses couldn’t survive without a vibrant network of suppliers providing a wide range of equipment, services and supplies…
News June 1The Pain Will Soon Begin
One of the graphic pictures in one of the presentations I recently gave is a picture of a…
News June 1Fixing Fixed Absorption Finally — Say this 10 times real fast
Calculating fixed absorption is one of the most important business-strength measurements a serious dealership investor can make. In…
News May 24Stop Using a Butter Knife in a Gun Fight
I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns now. We and…
News April 16
Corina Diehl, Diehl Auto Group
Corina Diehl has been a dealer for three years, owner of the Diehl Auto Group in Butler, PA,…
News April 10Take Video Off the ‘To Do’ List
For many dealers the message is becoming clear that it’s time to get video off the “to do”…
News April 10Selling Cars in the Post-Control World
The battle is over. The customer now controls the car-buying process, and it is up to the dealer…
News April 10Convert Used Car Buyers into Lifetime Service Customers
Less than 10% of used car buyers return to the dealership for customer-pay service work. But don’t take…
News April 10
