The Battle for the Right Lead Mix
I remember my first Consumer Reports customer. He came into the dealership looking for a used car, carrying…
News August 1Latest in: Sales and Finance
Do you Have a BDC or a BCC?
BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the…
News August 1Wow! A Free Money-Maker
I discovered a well-written, easy to read, instructional paperback written by Gary Vann, the VP of Sales and…
News July 1Moving from Stiff-arm to Hug
The entire history of auto sales has been defined by the dealer’s quest to control the selling process.…
News July 1Pricing Guidelines for Fun and Profit
A friend of mine bought a vacuum cleaner and was proudly touting the features and benefits over a…
News July 1The New Reality of the Used Car Business
Every day I’m more convinced that dealers’ strategy for making money in used car operations is outdated and…
News July 1With History there is No Mystery
As all of you are aware for 28 years I have been teaching you in class that “every…
News July 1What is Your Dealership Real Estate Worth?
What is your dealership real estate worth today? That is a very good question, and not one that…
News July 1Eight Steps for Real Reputation Management
It doesn’t matter if your name is on the building or if you’re “just drawing a paycheck,” your…
News July 1Take Out the Trash and Keep the CRM from Being a Garbage Dump
Please open up your wallet, pull out a $50 bill, walk over to the nearest trash receptacle, and…
News July 1Press Releases
