Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: Sales and Finance

Living with Factory-based Ordering Systems

A little over four years ago we looked at the up and coming factory-based inventory management programs that…

News August 10

Non-Compliance – Your Employees May Be Costing You Money

We recently published an article in this magazine entitled “ Supplier Audits to Reduce Costs and Improve Compliance.”…

News August 1

Small Coverage Details that Could Cost Your Dealership a Fortune

The past several months we have seen some interesting policy quirks. Knowing this information may help you be…

News August 1

Don’t Write It in Sand, Carve It in Stone

Every time I do a 20 group, dealer state association meeting or anything where a group of dealers…

News August 1

Voicemail – the Forgotten Tool

In past articles I’ve shared my belief that the best way to immediately improve sales is simply getting…

News August 1

The Power of the Word

What is the impact of word choice on sales? In a word, dramatic. When a customer submits a…

News August 1

A Story of Lost Loyalty….and How to Regain It

  Polston_Fixed Operations August10   The following is a true story. I took delivery of my new vehicle…

News August 1

Would You Be a Fan of Your Dealership on Facebook?

While there has been much written about every business’s need to dive head first into social media –…

News August 1

The Battle for the Right Lead Mix

I remember my first Consumer Reports customer. He came into the dealership looking for a used car, carrying…

News August 1

Do you Have a BDC or a BCC?

BDC is one of the most incorrectly overused terms in the automotive retail environment. Far too often, the…

News August 1
1

Ram to Enter SUV Market in 2028

Automotive News | Car, EV & Dealership News - Automotive News
3

Michigan Supreme Court to Decide on Stellantis Contracts

Automotive News | Car, EV & Dealership News - Automotive News
6