Profit By Action Quick Tip: Prospecting Maximizing Referrals
The first step of any sales process is PROSPECTING. This QuickTip will help you improve your approach…
News May 3Latest in: Sales and Finance
Why Your Service Department Should Provide Pickup & Delivery
I have been studying Amazon and unknown to me, they seem to follow the same principle that I…
News May 2
Three Steps to Create an F&I Culture
If your F&I team operates on all cylinders, chances are they have created an F&I culture within your…
News April 30
The Million-Dollar Question: Can You Sell Cars?
In this competitive auto retail space, salespeople have the potential to earn six to seven-figure income — a…
News April 30
The 4 Laws of Influential Conversations –Part 2
It’s our conversations that shape our results. We live in the Age of the Consumer, and it takes…
News April 30
Inspire Your Guest to Invest
The primary purpose of a professional service advisor is to sell service, or as Scott Russeau puts it,…
News April 30
Developing a Revenue Center
Is it time to innovate yet? The market is changing. Profitability is being challenged once again. Dealers are…
News April 30
The Tales of a Parts Pro…
Not much is written about the travails or the contributions of parts counter personnel. These suppliers of necessities…
News April 30
Data Doesn’t Lie: Improve Your Fixed Ops Department and Yield Higher ROI for Your Dealership
Despite car sales being a number one priority for most auto dealerships, the fixed ops department has become…
News April 30
Market in the Tail End of the Spring Market
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News April 30
