The 4 Laws of Influential Conversations –Part 2
It’s our conversations that shape our results. We live in the Age of the Consumer, and it takes…
News April 30Latest in: Sales and Finance
Inspire Your Guest to Invest
The primary purpose of a professional service advisor is to sell service, or as Scott Russeau puts it,…
News April 30
Developing a Revenue Center
Is it time to innovate yet? The market is changing. Profitability is being challenged once again. Dealers are…
News April 30
The Tales of a Parts Pro…
Not much is written about the travails or the contributions of parts counter personnel. These suppliers of necessities…
News April 30
Data Doesn’t Lie: Improve Your Fixed Ops Department and Yield Higher ROI for Your Dealership
Despite car sales being a number one priority for most auto dealerships, the fixed ops department has become…
News April 30
Market in the Tail End of the Spring Market
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News April 30
Interview with Charles Douglas “Doug” Wilson of Wilson Auto Group
Wilson Auto Group, with stores in Mississippi and Tennessee, has won every major customer satisfaction award from the…
News April 30
Ten Rules to Determine How Committed You Are To Automotive Sales
This is a real question you have to ask yourself if you want to survive the automotive industry.…
News April 30
“Usedcarmageddon” is Here, Where’s Your Inventory Development Center (IDC)?
Like most automotive studies, the 2019 Cox Automotive Car Buyer Journey confirms what most retail stores already know,…
News April 29
How to Earn Your Competitors Customers – Conquesting Hacks
There’s nothing better than getting your content in front of eyes that are in-market in your industry.…
News April 29
