Know Your Stuff
I believe without any question the service advisor makes the difference in regards to the service and parts…
News June 18I believe without any question the service advisor makes the difference in regards to the service and parts…
News June 18Sites around second-hand car sales tend to be heavily invested in online. However, due to tired legacy e-commerce platforms…
News June 17One of the core values at my company is “Test everything; assume nothing!” That’s because we know that…
News June 17Have you ever wondered why the most skilled salesperson on your team or in your organization isn’t always…
News June 17You rely on your technicians to perform thorough inspections and make reliable repairs. Your fixed operations can’t run…
News June 17There’s no doubt that the greatest obstacle to success in F&I and CSI is the time it takes…
News June 17Consumers have long distrusted car dealers. In DMEautomotive’s 2014 survey of 2,000 automotive customers, only 1 in 5…
News June 16Spring is a great time for a car dealership to hold a customer service clinic. I’ve always liked…
News June 15While underwriting is known for the “three Cs” ― credit, capacity, and collateral ― corporate risk can best…
News June 15The Problem We are getting calls from dealerships all across the country and they are increasing by that…
News June 15