Excel-erate the Experience
There’s no doubt that the greatest obstacle to success in F&I and CSI is the time it takes…
News June 17Latest in: Sales and Finance
Startups Offer New Ways to Buy and Sell Used Cars
Consumers have long distrusted car dealers. In DMEautomotive’s 2014 survey of 2,000 automotive customers, only 1 in 5…
News June 16
Great Time for Car Dealerships to Host Customer Clinics
Spring is a great time for a car dealership to hold a customer service clinic. I’ve always liked…
News June 15
The Building Blocks of Corporate Risk Management
While underwriting is known for the “three Cs” ― credit, capacity, and collateral ― corporate risk can best…
News June 15
I Need Techs!
The Problem We are getting calls from dealerships all across the country and they are increasing by that…
News June 15
The Rise of the F&I Digital Handshake
Buyers younger than 40 are more likely to find a date on the digital hotspot Tinder than a…
News June 15
Six Degrees of Separation
I’m sure you’ve heard of the theory of six degrees of separation, many of us are familiar with…
News June 12
Why Are Americans the Procrastination Nation When It Comes to Responding to Automotive Recalls?
The track record of the American consumer in responding to automotive recalls is not overly impressive. The reasons…
News June 12
Becoming a Better Professional
Think back over the last 90 days and write down three on-the-job situations or career-related events that made…
News June 12
Car Buying Trends Show Service Is the Future of Dealerships
No one doubts the average age of vehicles on the road has gone up. The current average vehicle…
News June 11
