My New Car Buying Experience
I was excited about buying a nice new car, but like many of your clients, I was dreading…
News September 1Latest in: Sales and Finance
Stay out of the Trash by Training Your Customers
When I consult with dealers about service mailers, I often find that their approach contradicts what they’re looking…
News September 1
Work On Yourself Wednesday : Is Everyone Singing The Same Song? [VIDEO]
Are all your teammates in alignment with where you want to go?
News August 31
Used Car Market Insights – Week of August 30, 2016
This week’s Black Book Market Insights report shows a slight weakening in prices on crossovers and SUVs this…
News August 30
7-Step Formula to Build Reviews, Improve Online Reputation, Increase Sales
Improving, protecting and promoting your company’s online reputation is no longer just “something I should work on.” The…
News August 29
Quick Lube: A Minor Investment for a Huge Return
In the past, customers were willing to bring their vehicle into a service department and wait patiently. However,…
News August 29
A Unique Value Proposition to Rule Them All
Think about the value propositions most dealerships present to consumers. Free car washes, fast transactions, oil changes, low…
News August 29
Car Dealers Find New F&I Profit Center with Spireon SkyLink
Spireon Inc., the leading provider of GPS-based vehicle telematics and Business Intelligence solutions with over 3 million active…
News August 25
There Are Auctions, and There Are AUCTIONS!
My first Retail management gig came in the mid-1970’s when, as a frustrated Zone Manager for Renault, one…
News August 25
Work On Yourself Wednesday : The 1 Thing To Do To Get More Done [VIDEO]
This one thing is so simple, and yet so important.
News August 24
